Hiring the best advisor for your business needs may be the single most important decision you make during the outsourcing process. Here are six tips for making a smart choice. When it’s time to outsource, selecting…Continue Reading
Find out which vendors are rising and which are falling in Everest Group’s third annual outsourcing vendor rankings. Plus, the analyst firm ranks the top challengers that are winning business away from the biggest IT…Continue Reading
The outsourcing process doesn’t have to be a marathon if you invest time and effort preparing for a more iterative transaction process. Traditionally, IT organizations have spent six months to a year or more on…Continue Reading
If CIOs want to get the most from IT outsourcing deals, they need to treat negotiation as an organizational business process–with training, tools, and processes–rather than an IT purchasing arrangement. Who’s your best outsourcing deal…Continue Reading
Why can’t your IT service providers all just get along? Here are steps you can take throughout the multisourcing lifecycle to get everyone working together. There’s no doubt that multisourcing — parceling out the IT services portfolio…Continue Reading